Privacy Policy
Our Commitment to Privacy
At Amber Drift Solutions, we are committed to protecting your privacy and handling your personal information with care and respect. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
Information We Collect
We collect several types of information from and about users of our website and services:
Personal Information You Provide
- Contact Information: Name, email address, phone number
- Account Information: Username, password, profile information
- Payment Information: Billing address, payment method details (processed securely by our payment processors)
- Communication Data: Messages, support requests, feedback
Information Collected Automatically
- Usage Data: How you interact with our website and editor
- Device Information: IP address, browser type, operating system
- Cookies and Tracking Technologies: We use cookies to enhance your experience (see Cookie Policy below)
- Analytics Data: Pages visited, time spent, features used
Content You Create
When using the Amber Drift Solutions editor, we may temporarily process the website content you create. This content is stored locally on your device and only transmitted to our servers when you choose to publish or save to the cloud.
How We Use Your Information
We use the information we collect for the following purposes:
| Purpose | Legal Basis |
|---|---|
| To provide and maintain our services | Contractual necessity |
| To process transactions and send confirmations | Contractual necessity |
| To send important updates and security alerts | Legitimate interest |
| To respond to customer service requests | Legitimate interest |
| To improve our website and services | Legitimate interest |
| To prevent fraud and ensure security | Legal obligation |
| To send promotional communications (with consent) | Consent |
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted third parties who assist in operating our website, conducting business, or servicing you, so long as they agree to keep this information confidential
- Legal Requirements: When required by law or to respond to legal process
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Protection of Rights: To protect the rights, property, or safety of Amber Drift Solutions, our users, or others
Data Protection
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include encryption, access controls, and regular security assessments.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Remember your preferences and settings
- Analyze how our website is used
- Improve user experience
- Provide relevant advertisements (if applicable)
You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.
Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request copies of your personal data
- Rectification: Request correction of inaccurate or incomplete data
- Erasure: Request deletion of your personal data
- Restriction: Request restriction of processing your data
- Objection: Object to our processing of your data
- Portability: Request transfer of your data to another organization
- Withdraw Consent: Withdraw consent at any time where we rely on consent to process your data
To exercise these rights, please contact us using the information in the "Contact Us" section below.
Data Retention
We retain your personal information only for as long as necessary to:
- Provide you with the services you requested
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Maintain business records as required by law
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.
Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.
Third-Party Links
Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.
Contact Us About Privacy
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
- Email: [email protected]
- Address: 962 Hollow Trail Gate, Gloucester, ON K1V 1V2, Canada
- Data Protection Officer: Asem Mohammad (Founder)
This Privacy Policy was last updated on January 2025.
This document is part of and incorporated into the Amber Drift Solutions Terms and Conditions.