AmberDriftSolutions

SuperFast website editor for teams

Get In Touch

Have questions? Need support? We're here to help you get the most out of Amber Drift Solutions.

Email Support

Technical Support:

[email protected]

Billing & Payments:

[email protected]

General Inquiries:

[email protected]

Our Location

Amber Drift Solutions

962 Hollow Trail Gate

Gloucester, ON K1V 1V2

Canada

Response Time

Support Hours:

Monday - Friday: 9 AM - 6 PM EST

Weekends: Limited support available

Typical Response:

Within 24 hours for support inquiries

Within 2 business days for billing issues

Send Us a Message

Message Sent Successfully!

Thank you for contacting us. We'll get back to you within 24 hours.

Frequently Asked Questions

What kind of support do you offer?

We offer comprehensive support including technical assistance, licensing questions, billing support, and product guidance. Basic support is included with all licenses, while Pro licenses receive priority support.

How long does it take to get a response?

We typically respond to support emails within 24 hours during business days. Priority support (Pro licenses) receives responses within 12 hours. Billing inquiries are addressed within 2 business days.

Do you offer refunds?

Yes, we offer a 30-day money-back guarantee on all purchases. Please review our Refund Policy for complete details and eligibility requirements.

Can I upgrade my license?

Yes, you can upgrade from Starter to Pro at any time. Contact our billing team at [email protected] and we'll help you with the upgrade process and prorated pricing.

Do you provide custom development services?

Yes, we offer custom development services for clients who need specialized features or integrations. Contact us with your project requirements for a custom quote.